Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from zoyachu.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log Files track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information we collect to fulfil orders placed through the Site, including processing your payment, arranging shipping, and providing you with invoices and order confirmations. We also use this information to:

  • Communicate with you regarding your orders and inquiries.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising about our products and services, where it aligns with the preferences you have shared with us.

We use Device Information to help screen for potential risk and fraud and to improve and optimise the Site — for example, by generating analytics about how customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate the Site and serve you better. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.

We also use Google Analytics to understand how customers use the Site. You can learn more about how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy, and you can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to deliver targeted advertisements and marketing communications that we believe may be of interest to you. For more information about targeted advertising, please visit the Network Advertising Initiative's educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You may opt out of targeted advertising through the following links:

You can also opt out of certain services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. To exercise this right, please contact us using the details provided below.

Please note that if you are a European resident, your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.

Contact Us

For more information about our privacy practices, or if you have any questions or complaints, please contact us at:

Email: infozoyachu@gmail.com Working Hours: 10 AM to 7 PM (Monday to Saturday)